Frequently asked questions

There is no minimum order quantity. We also make a single spare gear for a stopped machine. For series orders the unit price usually drops; just enter the quantity you need in the quote form.

Yes. We can use an old, broken or worn part as a sample. Dimensions are taken from the sample and worn areas are restored to the standard profile. The address for sending the sample is shared after you approve the quote.

In most cases, yes. Photograph the part next to a ruler or caliper, straight on and in good light, and add a close-up of the teeth. If exact dimensions cannot be taken from the photos, we will ask you for a few measurements or a sample.

The part is made to the dimensions and terms in the approved quote. If it does not match the approved dimensions, it is corrected or made again. If the mismatch comes from an error in the dimensions you provided, we look for a solution together. That is why we check the dimensions carefully with you at the quote stage.

No. Quotes are free and place you under no obligation to buy. We send your quote within 48 hours at the latest.

The lead time depends on the type, size and material of the gear, any heat treatment and the quantity. Every quote states the lead time, which starts on the day the deposit is received. For urgent needs, tick "My machine is down, urgent" in the form.

Payments are made by bank transfer. When you approve the quote, you pay the deposit shown in it and production starts. The remaining amount is paid before delivery. You can upload your receipt on your order page.

Yes, we ship by courier all over Turkey. The carrier and tracking number appear on your order page. You can also collect the part in person.

Yes, an invoice is issued for every order. You enter your individual or company billing details when approving the quote. If you open a customer account, these details are saved for your next orders.

Yes. Your technical drawings and files are used only to assess and produce your request. Only technical information is passed on to production workshops; your name, company and contact details are not shared. Files are stored on our server in an area that cannot be accessed from outside.

Yes. Choose "I don't know / please advise" in the form and describe the machine where the gear is used, the load and the operating conditions. Our technical team will recommend a suitable material in the quote.

Yes. Heat treatments such as quenching and tempering, case hardening, induction hardening and nitriding are carried out as needed by specialist companies in our production network. Heat treatment requirements and costs are stated in the quote.